top of page

FAQ

  • Why Bamboo Clothing?
    Bamboo clothing offers a plethora of benefits. It's soft, hypoallergenic, moisture-wicking, and eco-friendly. Our bamboo fabric is gentle on sensitive skin, making it perfect for kids or adults with allergies or skin sensitivities.
  • Is Bamboo Fabric Environmentally Friendly?
    Yes! Bamboo is a sustainable and renewable resource. It grows quickly without the need for pesticides or excessive water, making it an eco-friendly choice for conscientious parents.
  • Do Bamboo Clothes Shrink?
    Bamboo fabric has minimal shrinkage compared to cotton. To minimize shrinkage, we recommend following the care instructions provided with each garment.
  • Are Bamboo Clothes Safe for Babies?
    Yes! Our bamboo clothes are Oeko-Tex Standard 100 certified, meaning they are free from harmful chemicals and safe for your little ones. Any Items made with tags that are not meant for sleep we recommend removing and use with adult supervision for their specific purpose.
  • Can I Return or Exchange Items?
    We want you to be thrilled with your purchase! If you're not satisfied, please contact us within 15 days of receiving your order to arrange a return or exchange. Please visit our Returns and Exchange section on our policy page for more information.
  • How Fast Will I Receive My Order?
    Orders are typically processed within 2-5 business days. Shipping times vary depending on your location. Once your order is shipped, you will receive a tracking number to monitor its progress. Sales, or Holidays may cause possible delays.
  • Can I Track My Order?
    Once your order is shipped, you will receive an email with a tracking number. You can use this number to track your package's journey to your doorstep.
  • How Can I Contact Customer Service?
    We're here to help! You can reach our friendly customer service team by emailing lonestarlullabies@gmail.com or by filling out the contact form on our website.
  • Are Your Clothes Ethically Made?
    Yes! We take pride in ensuring that our bamboo clothes are ethically made in factories with fair labor practices. Your child can wear our clothes with confidence and comfort.
  • Do You Offer Gift Wrapping?
    Yes! We offer gift wrapping services for that extra special touch. Simply select the gift wrap option during checkout.
  • Are you hiring?
    We currently do not have any open positions. Check out our Jobs Page below.
  • What is your Maternity/Parental Leave Policy?
    We believe every parent should have bonding time with their new child. 8 Weeks of paid leave, with a 1 year job protection. The role will be temporarily filled until the employee returns prior or up to the 1 year mark from leave date. Includes birth or adoption. Employees must work with the company for a minimum of 6 months for policy to go into effect. Depending upon the role there may be a remote work option for the employee to return sooner if they wish.

Work With Us

We currently do not have any open positions.

Please check back later for any updates

bottom of page